1. Introduction
Welcome to BetOnShe. We are committed to protecting your privacy and handling your personal information with transparency, care, and respect. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights in relation to it when you use the BetOnShe platform (the "Platform").
BetOnShe is a free-to-play entertainment platform celebrating women's sports. We do not engage in real-money gambling or wagering, and we will never sell your personal data to third parties for their own marketing purposes.
This Privacy Policy applies to all users of the Platform, including visitors who browse without creating an account and registered users who participate in free-to-play prediction games and other features. By using BetOnShe, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of the Platform.
This policy should be read alongside our Terms of Service and Cookie Policy, both of which are incorporated by reference.
2. Information We Collect
We collect several types of information to provide and improve the BetOnShe experience. The categories of information we may collect include:
Account Information
When you create an account, we collect information you provide directly, including:
- Username and display name
- Email address
- Date of birth (to verify you are 18 or older)
- Password (stored in hashed form — we never store plain-text passwords)
- Optional profile information such as a profile photo or bio
- Preferred sports, teams, or athletes (if you choose to set preferences)
Usage Data
We automatically collect information about how you interact with the Platform, including:
- Pages and features you visit, and the sequence and duration of those visits
- Free-to-play picks, predictions, and contest entries you submit
- Virtual Coin balances and transaction history (earning and spending Coins within the Platform)
- Leaderboard rankings and game participation history
- Content you like, share, or comment on
- Search queries entered on the Platform
- Timestamps of logins and other actions
Device & Technical Information
When you access BetOnShe, our servers and analytics tools automatically collect technical information, including:
- IP address
- Browser type and version
- Operating system and device type (desktop, mobile, tablet)
- Screen resolution and language settings
- Referring URLs (the page you visited before arriving at BetOnShe)
- Cookie identifiers and similar tracking technologies (see our Cookie Policy)
Communications
If you contact us directly — for example, by emailing our support team — we will retain the content of your messages and our responses to provide support and improve our service.
3. How We Use Your Information
BetOnShe uses the information we collect for the following purposes:
To Provide and Operate the Platform
- Create and maintain your account
- Process your free-to-play picks and contest entries
- Display Coin balances, leaderboards, and game results
- Authenticate your identity and keep your account secure
- Respond to your support requests and inquiries
To Improve the Platform
- Analyze usage patterns to understand what features users find most valuable
- Diagnose and fix technical issues and bugs
- Conduct internal research and analytics to develop new features
- Monitor the integrity of our free-to-play games and detect prohibited conduct
To Communicate With You
- Send transactional emails such as account verification, password resets, and security alerts
- Notify you of Platform updates, new features, or changes to our Terms or policies
- Send promotional communications about BetOnShe (you may opt out at any time)
- Respond to feedback and support messages
Legal & Safety Purposes
- Comply with applicable laws and legal obligations
- Enforce our Terms of Service
- Protect the rights, safety, and property of BetOnShe and our users
- Detect and prevent fraud, abuse, and unauthorized access
4. Cookies & Tracking
BetOnShe uses cookies and similar tracking technologies (such as web beacons and pixel tags) to recognize you, remember your preferences, analyze Platform performance, and deliver relevant content. Cookies are small data files stored on your device when you visit a website.
We use the following types of cookies:
- Strictly Necessary Cookies: Required for the Platform to function. These cannot be disabled without significantly affecting your experience.
- Analytics Cookies: Help us understand how users interact with the Platform so we can improve it.
- Preference Cookies: Remember your settings and choices, such as preferred sport categories or display options.
- Marketing Cookies: Used to deliver content and promotions relevant to your interests.
For a full breakdown of the cookies we use and how to manage your preferences, please see our Cookie Policy.
5. Data Sharing
We do not sell your personal data. BetOnShe will never sell, rent, or trade your personal information to third parties for their own independent marketing or advertising purposes.
We may share your information in the following limited circumstances:
- Service Providers: We work with trusted third-party vendors who assist us in operating the Platform, such as cloud hosting providers, email delivery services, analytics platforms, and customer support tools. These providers are contractually obligated to use your data only to provide services on our behalf and to protect it in accordance with this policy.
- Legal Requirements: We may disclose your information if required to do so by law, court order, or valid legal process, or if we believe in good faith that disclosure is necessary to protect the rights, safety, or property of BetOnShe, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on the Platform before your data is transferred and becomes subject to a different privacy policy.
- Aggregated / De-Identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you with partners, sponsors, or the public for purposes such as sports industry research or Platform promotion.
6. Data Security
We take the security of your personal information seriously and implement industry-standard technical and organizational measures to protect it from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption of data in transit using TLS (Transport Layer Security)
- Hashing of passwords using modern one-way cryptographic algorithms
- Access controls limiting which BetOnShe personnel can access personal data
- Regular security audits and vulnerability assessments
- Secure cloud infrastructure with reputable hosting providers
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify affected users in accordance with applicable law.
You are also responsible for keeping your account credentials confidential. Please use a strong, unique password and do not share your login details with anyone.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information. BetOnShe is committed to honoring these rights regardless of where you are located. Your rights may include:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Correction: You may request that we correct any inaccurate or incomplete personal information. Many details can be updated directly in your account settings.
- Right to Deletion: You may request that we delete your personal information. Note that we may retain certain information as required by law or for legitimate business purposes. Because Coins have no cash value, deletion of your account results in forfeiture of all Coins with no compensation owed.
- Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances.
- Right to Data Portability: Where technically feasible, you may request a copy of your data in a structured, machine-readable format.
- Right to Opt Out of Marketing: You may unsubscribe from promotional emails at any time using the unsubscribe link in any marketing email or by contacting us directly. This does not affect transactional communications.
- Right to Lodge a Complaint: If you believe we have not handled your data appropriately, you have the right to lodge a complaint with your local data protection authority.
To exercise any of these rights, please contact us at support@betonsh.com. We will respond within 30 days. We may need to verify your identity before fulfilling your request.
8. Children's Privacy
BetOnShe is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 13. If you are between 13 and 17, you may not use this Platform.
If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information. If you believe a child under 13 has provided us with personal information, please contact us at support@betonsh.com and we will promptly investigate and address the situation.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page.
- Notify you by email at the address associated with your account.
- Display a prominent notice on the Platform when you next log in.
We encourage you to review this Privacy Policy periodically. Your continued use of BetOnShe following any changes constitutes your acceptance of the revised policy. If you disagree with a material change, you may close your account and request deletion of your data.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: